9x more Public customers are nine times more likely to trust a government agency if they are satisfied with the service
Public Sector organizations are under pressure to deliver seamless citizen experiences. Governments that modernize their systems to connect data, content and applications can maximize existing infrastructure investments and enhance information availability, value and security.
Continued remote workforce expansion is driving the need for improved information access and employee productivity tools.
There is a push to fast-track agencies to the cloud, increasing the reliance on sensitive content discovery and remediation.
The need to reduce administrative burdens and scale personalization is driving an increasing need to analyze organizational and service patterns using artificial intelligence.
Low-code platform adoption is increasing to turn employees into citizen developers and bring automation and innovation to grants, permits and licensing management.