Solutions
Customer Onboarding
Improve customer satisfaction and lifetime value while reducing cost and risk
Contact us
Improve customer satisfaction and lifetime value while reducing cost and risk
Contact us
Impact business and achieve better results.
Digitize and automate onboarding processes to decrease manual data entry and workflow intervention and free up team resources.
Create trust and confidence throughout the onboarding experience to increase customers retention and loyalty.
Leverage existing customer information to fuel targeted upsell and cross sell opportunities that resonate and motivate.
Automate security, privacy and retention rule application to ensure customer information complies with all corporate and industry regulations.
It’s often a challenge to aggregate information needed to quickly welcome customers. Digitizing processes and integrating siloes means relevant information is instantly available to reduce time-to-purchase, abandonment rates and associated costs.
Disconnected information siloes and slow, error-prone manual processes make it impossible to provide a clean, simple onboarding experience. Automate mundane and repetitive tasks to speed throughput and instill customer confidence and trust.
Manual processes can no longer keep up with the volumes and permutations of modern customer interaction. Leverage content services technology to connect functions and automatically trigger responsive actions.
Critical information can be bypassed in traditional capture if it’s not identified. Intelligent capture analyzes all forms of structured and unstructured content, applies classification rules and automatically triggers next steps.
Solve business challenges with OpenText.
OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.
