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Solutions for Salesforce

Easily capture, classify, access and deliver customer content across departments and from within Salesforce CRM

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79%
of service professionals say it is impossible to provide great service without a complete view of customer interactions

Overview

See how to optimize sales cycles with OpenText™ Extended ECM
See how to optimize sales cycles with OpenText™ Extended ECM

Organizations maintain a wealth of customer data in Salesforce that is not always accessible, controlled or consistent across departments.

OpenText™ Solutions for Salesforce connect all touchpoints across Salesforce Sales, Service and Industry Clouds for a full 360-degree customer view that enables outstanding customer service and on-brand, compliant and relevant customer communications.

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How OpenText Solutions for Salesforce can benefit business

Featured solutions supporting Salesforce

Managing Business Content for Salesforce

Improve sales and service productivity with fully flexible content services

Managing Customer Engagement Documents for Salesforce

Generate personalized correspondence within Salesforce for multi-channel output

Sales Tools and Sales Enablement for Salesforce

Manage rich media assets for brand governance and rights management