Industry Solutions

Banking

Enhance customer engagements, gain actionable insights and maintain security and compliance

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180%
more likely for financial institutions to see improved customer satisfaction when focusing on experience-driven engagements

Overview

Conquer disruptions and optimize customer and employee experiences
Conquer disruptions and optimize customer and employee experiences

Pressure is increasing for retail banks, credit unions, wealth and asset management firms, fintechs and corporate treasury divisions to address evolving regulations and security threats and optimize and expedite payment processes. To meet these expectations, Banking organizations require solutions that improve customer service operations to ensure compliance, enhance information exchanges and mitigate risk.

Key Banking solutions

What makes OpenText different

Leaders trust OpenText

Learn how leading Banking organizations lean on OpenText solutions.

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Blue Shore Financial logo

BlueShore Financial delivers tailored client communications with OpenText Exstream

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China CITIC Bank International logo

China CITIC Bank International digitally transforms report archiving and compliance process

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Black Sea Trade and Development Bank logo

Black Sea Trade and Development Bank continues to invest with OpenText

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Banking resources

The ISO 20022 countdown begins: How should you prepare?

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Bridging the data ‘achievement gap’ for financial services

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Focus on customer experience to stand out from your retail banking competitors

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Money talks, WeFi listens

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Thwart the threat of cyberattacks

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Transforming financial services and insurance with digital process automation

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The OpenText platform for small business lending

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OpenText resource scheduling for banks

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Explore the new era of omnichannel CX

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Get peer insight into banking digitization

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