Grow online revenue by embracing media for incredible customer experience
Provide consistent multi-channel experiences and identify and invest in customer-valued content.
Streamline repetitive omnichannel support processes, such as media formating and optimization for each channel, and automatically link content to product data.
Launch new products faster and communicate to customers in a consistent, differentiated way.
Prevent noncompliant licensed content and unapproved content use to protect intellectual property.
Producing rich media is costly and can involve usage terms or licensing rights that result in significant fines if ignored. Ensure assets are approved by all stakeholders and used, formatted and tracked for optimum customer experience and compliance.
Manually searching through all the available asset options to publish the correct assets can lead to errors, bad experiences and returned goods. Easily locate the most relevant, attractive and correct images to present products in the best light.
Maintaining consistency in siloed asset repositories across departments can get messy. With different naming conventions, tags and other metadata, the right files can remain hidden. Use a single platform to create a single source of asset truth.
Whether updating a logo, a message or any asset, finding the asset uses and then individually updating each is time-consuming and frustrating. Keep control of the source asset and update all uses of the asset one time and in the right format.
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Solve Managing Digital Assets for SAP Customer Experience challenges with OpenText.
OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.