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Connections reimagined

Transform supply chain collaboration. Connect once, reach anything

OpenText OT watermark on a background representing supply chain collaboration for optimizing supply chain operations

Gain full supply chain visibility with an AI-powered platform

Drive your business forward with highly automated supply chain collaboration solutions

CIO Market Pulse paper

Supplier collaboration: The race to simplify complexity

Gartner® report

Top 5 practices to reduce retailer chargebacks and lower costs

Infographic

How supply chain stakeholders connect in a digital ecosystem

Gartner, Top 5 Practices to Reduce Retailer Chargebacks and Lower Costs, by Claudia Clemens, Kevin Otto, Abhishek Sehrawat, 12 November 2024.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Achieve complete supply chain orchestration

See how cloud-first, effective supply chain collaboration supports growth, mitigates risk, and boosts resilience—no matter what your business is up against

Access

Enable secure collaboration

Unify suppliers, customers, financial institutions, and logistics providers through an identity-driven environment to foster secure person-to-person collaboration.

Compliance

Support diverse requirements

Onboard trading partners across EDI, APIs, and varied data formats to reduce friction and chargebacks. Meet global e-Invoicing compliance mandates to minimize exceptions and improve time to value.

Expertise

Drive continuous improvement

Tap into expert advice and decades of best practices for integration, automation, and facilitating complex supply chain collaboration.

Flexibility

Accelerate AI readiness

Leverage a modular approach to introduce new capabilities and AI-ready technologies while boosting value from current supply chain applications and processes that work for you today.

Supply chain collaboration drives results

Learn how other leading organizations have empowered their teams and enhanced performance through supply chain optimization

We benefit from the experience that OpenText has in the automotive sector because they are already working with many of our customers and understand the customer technology requirements in depth.

ArcelorMittal Logo

With OpenText™ Business Network Cloud Enterprise, we can release new capabilities to our clients within as little as two days—around 95% faster.

The Consortium Clemenger logo

Customer experience and customer trust are key brand differentiators [achievable through] strong digital identity management... we believe that foundation is provided by OpenText.

The Auto Club Group logo

Explore supply chain collaboration solutions

OpenText™ Trading Grid

Connect once, reach anything—integrate beyond trading partners

OpenText™ Trading Grid Command Center

Drive deeper supply chain analytics with a versatile command center

OpenText™ Trading Grid e-Invoicing

Simplify e-Invoicing compliance to meet regulations in 50+ countries

OpenText™ Core Collaboration Access

Boost trading partner collaboration throughout the extended enterprise

OpenText™ Core Secure Access

Achieve secure collaboration in every ecosystem

OpenText™ Core Product Traceability Service

See your supply chain, connect with customers, and protect your brand

Frequently asked questions

Digital supply chain collaboration is the strategic coordination among trading partners, working together to optimize the flow of goods, services, and information. This collaboration is an essential strategy that moves beyond traditional transactional relationships to foster deep, cooperative partnerships. By fostering real-time information sharing and joint decision-making, businesses can respond more effectively to market demands, reduce operational costs, and improve customer satisfaction.

The primary benefit of supply chain collaboration is improved agility and visibility across the entire supply chain. By aligning goals, sharing data, and coordinating processes with suppliers, logistics providers, and customers, organizations can respond more quickly to disruptions, reduce inefficiencies, and make smarter, faster decisions.

Instead of operating in silos, every partner becomes part of a connected ecosystem that’s resilient, adaptive, and capable of delivering consistent value. This level of coordination is essential for optimizing performance, meeting customer expectations, and gaining a sustainable competitive edge in today’s fast-moving market.

In today’s complex and fast-moving global marketplace, no digital supply chain operates in a vacuum. Disruption has become the norm, whether it’s due to geopolitical events, extreme weather, labor shortages, or shifting consumer expectations. To remain competitive and resilient, organizations need true collaboration across their entire trading partner ecosystem.

Supply chain collaboration enables businesses to synchronize processes, share real-time data, and align goals with suppliers, logistics providers, and customers. This level of coordination helps reduce inefficiencies, avoid delays, and respond quickly when the unexpected occurs. It also supports more strategic decision-making, as companies gain a holistic view of operations and can identify opportunities for cost savings, risk mitigation, and performance improvement.

Digitally connected supply chains built on collaboration are better equipped to manage complexity and scale. They allow partners to act as one cohesive network rather than a series of isolated functions. And with growing pressure to deliver faster, operate more sustainably, and comply with regional mandates, collaboration is no longer optional. It’s foundational to modern supply chain success.

B2B integration connects your internal systems with those of your trading partners, enabling seamless, automated data exchange across the supply chain. This means purchase orders, invoices, shipping notices, and other critical documents can be transmitted and processed in real time, without manual intervention.

By eliminating data silos and reducing reliance on email or spreadsheets, B2B integration improves accuracy, accelerates transactions, and enhances visibility into every step of the supply chain. It also ensures all partners are working from the same, up-to-date information—making it easier to align on forecasts, manage inventory, and respond to changes in demand or supply.

Ultimately, B2B integration lays the technical foundation for effective supply chain collaboration. It allows organizations to work as a connected network, where decisions are data-driven, processes are automated, and disruptions can be addressed proactively.