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Connections reimagined

Master enterprise integration with the world’s largest business network

Don’t fall prey to disruption

Business needs shift quickly. React faster and accelerate growth—without straining internal resources—with EDI services.

Comparison paper

In-house DIY vs. outsourced EDI services: Which approach is right for you?

Gartner® report

How generative AI is impacting integration teams

IDC study

Accelerating supply chain integration with EDI as a service

Gartner, How Generative AI Is Impacting Integration Teams, Keith Guttridge, Andrew Humphreys, 14 January 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Whatever the catalyst, protect operations with EDI services

When navigating daily challenges, how do you plan for tomorrow? B2B managed services boosts agility without draining in-house IT resources.

Modernization

Reimagine ERP integration

Upgrading and reconnecting your ERP to other systems is a crucial part of ERP modernization. Outsource enterprise integration to a trusted partner and meet go-live dates with confidence.

Growth

Scale without limits with enterprise integration

Expand into new markets with ease. Outsource enterprise integration and access global resources to seamlessly onboard and support new trading partners, wherever you do business.

Collaboration

Strengthen partner relationships

Empower swift, collaborative problem resolution achieved through EDI services that automate transactions and enhance transparency, fostering trust and reliability with global trading partners.

Compliance

Navigate the maze of mandates

Navigate the complexities of evolving compliance mandates with EDI services. Easily manage ESG, sustainability, and Scope 3 regulations, and effortlessly comply with regional e-Invoicing reforms.

Transformation

Optimize with AI

Future-proof your operations with a technology-driven approach. Aggregate information with a secure digital backbone and leverage GenAI for deeper insights from this centralized data lake. 

Restructuring

Maintain business continuity

Ensure business continuity during M&A and other organizational changes with EDI services. Minimize disruption while navigating merging technology stacks during consolidations and migrations.

See how OpenText helps you master enterprise integration

Empower your teams with end-to-end EDI services and a digital backbone provided by the world’s largest business network. See how OpenText has got your back, no matter what comes next.

With OpenText B2B Managed Services, our global B2B network is now managed smoothly and efficiently, with minimal resources required to support new projects or trading partners.

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We have an excellent relationship with OpenText; their team understands our long-term goals and is proactively helping us to enhance our B2B integration capabilities.

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The ideal scenario is that the solution is so reliable that you don’t notice and don’t stop to think about it. This is what we have achieved with OpenText Trading Grid.

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Strengthen your digital backbone with enterprise integration solutions

OpenText™ B2B Integration Enterprise

Leverage B2B managed services to easily meet integration requirements

OpenText™ Trading Grid

Connect once, reach anything—integrate beyond trading partners

OpenText™ Trading Grid Command Center

Drive deeper supply chain analytics with a versatile command center

OpenText™ Core Collaboration Access

Boost trading partner collaboration throughout the extended enterprise

OpenText™ Core Secure Access

Achieve secure collaboration in every ecosystem

Frequently asked questions

Enterprise integration refers to the process of connecting various systems, applications, and data sources within an organization to streamline operations and improve overall efficiency. It involves the use of technologies, tools, and methodologies to create a seamless flow of information across different departments and platforms. The goal is to enable disparate systems, such as customer relationship management (CRM), enterprise resource planning (ERP), and supply chain management, to communicate with each other effectively. This helps organizations eliminate silos, reduce redundancy, and make better-informed decisions by providing a unified view of the business processes.

Effective enterprise integration also plays a crucial role in enhancing scalability, flexibility, and agility within an organization. It allows businesses to quickly adapt to changes, such as mergers, acquisitions, or the implementation of new technologies, without disrupting existing operations. Through integration solutions like middleware, application programming interfaces (APIs), and service-oriented architectures (SOA), organizations can automate processes, optimize workflows, and improve collaboration across teams. As a result, enterprise integration enables organizations to deliver better customer experiences, reduce operational costs, and drive innovation.

EDI (Electronic Data Interchange) services, sometimes referred to as EDI as a Service, refer to the automated exchange of business documents between organizations in a standardized electronic format. These documents, which could include invoices, purchase orders, shipping notices, and other essential business communications, are transmitted between systems without the need for manual intervention. EDI services facilitate a faster, more accurate, and efficient way of conducting business transactions, reducing the need for paper-based processes and minimizing human errors. By adhering to standardized formats like ANSI X12 or EDIFACT, EDI allows businesses to connect and share critical information seamlessly across different industries and systems.

The adoption of EDI services offers several benefits to organizations, including improved speed and accuracy of transactions, reduced operational costs, and enhanced relationships with trading partners. EDI enables real-time data exchange, which accelerates decision-making and enhances supply chain efficiency. Furthermore, by automating the exchange of documents, businesses can achieve a higher level of compliance with industry regulations and standards. EDI services can be implemented through various methods, such as cloud-based solutions, managed services, or on-premises systems, depending on the size and complexity of the organization. Overall, EDI services help businesses optimize their operations, improve data accuracy, and streamline their communication processes with partners.

A supply chain command center is a centralized facility or platform that provides real-time visibility and control over the entire supply chain process. It integrates data from various sources, such as suppliers, warehouses, transportation networks, and customer systems, to enable organizations to monitor, manage, and optimize their supply chain operations. By leveraging advanced technologies like data analytics, machine learning, and predictive modeling, a supply chain command center allows businesses to make data-driven decisions, track inventory levels, and anticipate potential disruptions. It acts as a critical hub where supply chain teams can oversee and coordinate activities to ensure goods are delivered on time and at optimal costs.

In addition to improving visibility, a supply chain command center helps organizations respond quickly to disruptions or delays, whether they are due to weather events, labor strikes, or other unexpected challenges. With real-time monitoring and predictive insights, teams can take proactive actions to minimize risk, adjust schedules, and reallocate resources as needed. The command center often includes communication tools that facilitate collaboration across different departments, stakeholders, and partners, ensuring smooth coordination. By centralizing information and fostering a collaborative environment, a supply chain command center enables organizations to enhance efficiency, reduce costs, and maintain a high level of customer satisfaction, all while adapting to the dynamic nature of modern supply chains.