Unlock greater visibility with AI-powered IoT asset tracking
Information reimagined » Connections reimagined » Traceability
Turn your AI and IoT data into action
Drive smarter operations by securely connecting people, systems, and devices with an AI-powered IoT solution and traceability software
10 IoT platform tips to build a smart, predictive ops strategy in 2026
Predictive power: AI-driven operations with IoT asset tracking
The agentic enterprise: Self-optimizing supply chains with AI and IoT
Transform complexity into clarity with predictive insights. Use IoT solution data to predict, plan, and act
Orchestrate your connected operations, eliminate blind spots, and gain predictive control by transforming IoT traceability data into real-time decisions
Traceability
Track your assets from factory floor to front door
Monitor assets, products, and shipments with IoT asset management so nothing is lost, stolen, or diverted. Reduce retrieval time, eliminate counterfeits, and assure customers on the 'last mile' of delivery with AI and IoT-driven track-and-trace.
Automation
Make every process intelligent
Integrate your devices, systems, and teams. Trigger workflows based on real-time IoT signals, reduce latency, and eliminate manual decision points. Leverage real-time data IoT asset management to track product status, resolve slowdowns, and maximize productivity.
Predictive optimization
Know before it breaks. Find your blind spots.
Use streaming data and historical analytics to anticipate maintenance needs, identify performance deviations, and reduce downtime. Improve ROI and extend asset life with predictive models tuned to your environment. Use AI and IoT data to root out process inefficiencies and reduce waste.
Visibility
Get a 360-degree view of your operations
Integrate siloed systems for a real-time view of your entire business. Get end-to-end visibility of shipments, identify slowdowns using connected devices, and use natural language queries to give every user AI-powered visibility without technical complexity.
See the power of IoT traceability in action
Although OpenText didn’t have the exact capability we needed, we were struck by their willingness to work with us to develop a solution that would have a much closer fit to our requirements.
Rekha Baptista
Traceability Centre of Excellence Manager, Fonterra
Power your autonomous supply chain with an AI‑driven IoT solution
OpenText™ Aviator™ IoT
Securely track assets and shipments with an identity-driven IoT platform powered by AI
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OpenText™ Business Network Aviator™
Gain better insights with generative AI for supply chains
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OpenText™ Core Product Traceability Service
Achieve complete supply chain transaction visibility today
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Frequently asked questions
IoT traceability is the ability to track products, materials, and assets across every stage of the supply chain using connected devices and sensors. By capturing and sharing real-time data on location, condition, and handling, IoT traceability gives organizations end-to-end visibility into how goods are produced, transported, and delivered. This transparency helps verify authenticity, prevent counterfeits, ensure regulatory compliance, and protect product quality. For supply chains, it means fewer blind spots, faster response to disruptions, stronger sustainability reporting, and greater customer trust.
Tracing a supply chain begins with uniquely identifying each product using digital markers such as QR codes, barcodes, or RFID tags, which act like digital passports. As the product moves through its life cycle, from sourcing and manufacturing to distribution, use, and even disposal or reuse, data is captured at every step, including production, inspections, shipping, and receiving.
These records are integrated into secure digital platforms that consolidate information from suppliers, carriers, manufacturers, and retailers. With this foundation, organizations can monitor product movements and conditions in real time, quickly identify issues like delays or temperature fluctuations, and audit historical data for compliance, sustainability reporting, or continuous improvement. This end-to-end visibility is what makes true supply chain traceability possible.
Agentic IoT combines industrial IoT with agentic AI to move beyond monitoring and explanation into planning and governed action. Instead of simply alerting operators when something goes wrong, agentic systems reason over sensor data, asset context, and operational constraints to recommend—and in controlled cases execute—next steps, often with human approval. The result is a shift from reactive dashboards to intelligent, adaptive workflows that help organizations respond faster, reduce downtime, and continuously learn from real-world outcomes.
The challenge today isn’t a lack of sensors, data, or predictive models—it’s unplanned downtime and slow operational response. Downtime has become a trillion-dollar productivity problem, particularly in asset-intensive industries, yet many AI initiatives still stall before reaching production. The reason is simple: they stop at insight. Agentic IoT matters now because it closes this gap, connecting prediction to action by embedding intelligence directly into operational workflows.
Traditional industrial IoT combined with AI focuses on detection, identifying anomalies, triggering alerts, and occasionally using generative AI to explain what might be wrong, while leaving all follow-up actions to humans. Agentic IoT goes further by introducing dynamic, context-aware decision-making that can adapt in real time. Instead of fixed, pre-scripted responses, agentic systems can recommend and, in governed cases, execute actions within live operational workflows