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Agentic AI in government: Take citizen services to new heights

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AI agents in government can transform public sector and meet constituent needs

Discover why agentic AI is the next phase for AI in government and why it relies on secure, connected, and governed content

Agentic AI: How the Next Generation of AI Solutions Will Transform Government

Agentic AI in the public sector: Best practices for integrated digital services

Agentic AI in government: Integrating intelligence, not replacing it

Take citizen services to new heights with AI agents

Turn data into insights and deliver accurate constituent services by building the foundation for agentic AI in government

Accuracy

Give context to AI

Generative AI agents and similar tools have become the number one priority for state government CIOs.* Ensure accurate, relevant responses by connecting and tagging data.

Productivity

Deliver better services, faster

Is your agency struggling to keep up with constituent needs? AI agents can close critical service gaps, allowing workers to be more productive while using existing enterprise software investments.

Compliance

Keep information secure

Make sure employees and AI can only access relevant information. Protect every interaction with built-in governance, lineage, and safeguards, ensuring compliance, security, and traceability across use cases.

Scale

Expand AI use cases

60% of government agencies have considered or conducted pilots to explore AI agents’ potential benefits.* Turn pilots into agency-wide success with flexible policy management, agent-to-agent integration, and more.

*NASCIO, Beyond Generation: The Rise of Agentic AI in State Government, 2026.

*IDC, Survey of 936 government decision-makers, March 2025.

Explore how public sector organizations have set the foundation for AI agents in government

Learn why agencies and institutions are using AI to boost productivity, strengthen data governance, and delight citizens

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This technology combines high-end cameras and OpenText Knowledge Discovery [IDOL], which enables capturing an enormous amount of raw data rapidly and making sense of it almost instantly.

Unlock agentic AI in government with solutions that prepare your content for AI success

OpenText™ Content Aviator™

Reach new heights in productivity with a secure AI content assistant

OpenText™ Knowledge Discovery

Gain insights with knowledge discovery for any repository or format

OpenText™ Content Management

Link knowledge to processes with enterprise content management tools

OpenText™ Core Content Management

AI-powered cloud content management that seamlessly integrates into your crucial business applications