Agentic AI in government: Take citizen services to new heights
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AI agents in government can transform public sector and meet constituent needs
Discover why agentic AI is the next phase for AI in government and why it relies on secure, connected, and governed content
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Take citizen services to new heights with AI agents
Accuracy
Give context to AI
Generative AI agents and similar tools have become the number one priority for state government CIOs.* Ensure accurate, relevant responses by connecting and tagging data.
Productivity
Deliver better services, faster
Is your agency struggling to keep up with constituent needs? AI agents can close critical service gaps, allowing workers to be more productive while using existing enterprise software investments.
Compliance
Keep information secure
Make sure employees and AI can only access relevant information. Protect every interaction with built-in governance, lineage, and safeguards, ensuring compliance, security, and traceability across use cases.
Scale
Expand AI use cases
60% of government agencies have considered or conducted pilots to explore AI agents’ potential benefits.* Turn pilots into agency-wide success with flexible policy management, agent-to-agent integration, and more.
*NASCIO, Beyond Generation: The Rise of Agentic AI in State Government, 2026.
*IDC, Survey of 936 government decision-makers, March 2025.
Explore how public sector organizations have set the foundation for AI agents in government
[OpenText Knowledge Discovery (IDOL)] fully supports our digital transformation goals for continual innovation and positions us perfectly for the future.
Juan de Meer
Chief Information Officer, RTVE
OpenText Knowledge Discovery [IDOL] is helping us improve student engagement—which makes us an even better university.
Mike Day
Director of Information Systems, Nottingham Trent University
This technology combines high-end cameras and OpenText Knowledge Discovery [IDOL], which enables capturing an enormous amount of raw data rapidly and making sense of it almost instantly.
Russell Hammad
CEO, Zenith Gulf Security
Unlock agentic AI in government with solutions that prepare your content for AI success
OpenText™ Content Aviator™
Reach new heights in productivity with a secure AI content assistant
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OpenText™ Knowledge Discovery
Gain insights with knowledge discovery for any repository or format
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OpenText™ Content Management
Link knowledge to processes with enterprise content management tools
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OpenText™ Core Content Management
AI-powered cloud content management that seamlessly integrates into your crucial business applications
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