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Banking transformed

Become the digital banking GOAT with the power of AI

Start your digital transformation in banking
Knowledge Reimagined

Take business operations management in banking to the next level

Generative AI helps banks reimagine their data—almost 80% of which is unstructured*—to deliver consistent, trustworthy customer experiences

Podcast

Bridging the Generative AI Readiness Gap

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Transcript

Digital Banking Report

Understanding the state of AI in banking

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AI in banking guide

Amplifying AI for banking

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*Xtact.io, How does unstructured data extraction impact the banking sector? 2023

Your customers are trusting you with their financial future—are you ready?

Operational excellence keeps bank employees in the know and in the flow as they help customers navigate financial processes

Customer insight

Understand customers better

Better customer service starts with a better understanding of the customer. AI-powered banking tools provide access to all relevant customer data, driving insights and allowing employees to better anticipate customer needs.

Knowledge

Make better lending decisions

Underwriters need reliable information to properly assess risk. GenAI pulls and summarizes credit score and loan application details, allowing them to make faster, better-informed lending decisions.

Integration

Break down data silos

Increasingly diverse banking portfolios mean customer data is scattered across the organization. Boost business operations management by integrating content management with systems like CRMs.

Compliance

Confidently meet evolving regulations

Regulatory frameworks for financial institutions are constantly changing. GenAI quickly extracts relevant insights to help banks interpret complex legal language and understand their obligations.

Investing in GenAI pays dividends: Digital banking success stories

Learn how leading financial services companies achieved operational excellence through digital transformation in banking

Thanks to our work with MGS and OpenText, we are building high-quality services that help enhance our reputation and set ourselves apart from the competition.

Layali Alfahad
Chief Operations Officer, Warba Bank
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This will help to improve customer satisfaction and provide enhanced convenience to customers who are increasingly requesting self-service insurance transactions.

Joseph Yew
CIO, MSIG Asia
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One of the many ways OpenText helps us meet our compliance standards is through email monitoring, ensuring that a full, auditable record of communications is captured and recorded.

Markos Dolopikos
Principal Officer, IT, Black Sea Trade and Development Bank
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Unlock operational excellence: Products driving digital banking success

OpenText™ Content Management (Extended ECM)

Link knowledge to processes with enterprise content management tools

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OpenText™ Content Aviator™

Transform productivity with AI content management and an intelligent AI content assistant

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OpenText™ Capture

Harness AI to accelerate business with intelligent capture software

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OpenText™ Process Automation

Maximize efficiency with AI-powered process automation software

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OpenText™ Information Archive

Simplify cloud migration with efficient application decommissioning

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