Reimagine citizen experiences
Global governments are transforming their approach to citizen experience
Learn how prioritizing digital customer experiences is boosting citizen services while saving time and money
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Deliver seamless citizen experiences
The formula for comprehensive citizen experience? AI-fueled automation and cyber security.
Seamlessness
Provide personalized experiences
Use AI to provide transparent and timely service delivery, issue personalized notifications, and deliver omni-channel, secure self-service options.
Visibility
Find what you need, when you need it
Improve cloud-based case management with connected customer data and make sure your employees can get what they need when they need it with Office 365, Teams, and SharePoint integration.
Speed
Reduce the “time tax”
Deliver citizen services using the "collect-once, use many times" approach. Re-use key citizen information to maximize security, eliminate duplication, and save processing times to meet or beat citizen expectations.
Security
Protect government and citizen data
Accommodate hybrid workforces with secure, access-controlled and compliant solutions, while providing trusted, secure citizen experiences.
Standouts in citizen experience
CX + EX + SEC = TRUST
OpenText Experience Aviator
Elevate customer communications and experiences with generative AI for customer success
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OpenText Exstream
Transform customer communications into exceptional experiences
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OpenText Web
Create relevant, personalized experiences across customer channels with a leading web CMS
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OpenText Media Management
Quickly and securely access rich media assets
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