AI-powered B2B integration for supply chain success

Information reimagined » Connections reimagined
Join the world’s largest business network of over 1 million trading partners
Support AI-driven supply chain collaboration with a digital backbone that links data, systems, and communities via scalable, connected ecosystems
Connect
Connect once. Reach anything.
Connect people, processes, and things throughout your supply chain insights. Mine deeper supply chain intelligence and boost performance and growth with an information superhighway.
Collaborate
Engage internally and externally
B2B collaboration delivers information securely to business users and trading partners with an identity access management driven approach.
Optimize
Drive business growth
B2B integration fuels internal and external process automation from procure-to-pay to order-to-cash. Drive business growth and future-proof your IT investments.
Accelerate
Drive growth with faster decisions
Integrate, automate, and collaborate to gain actionable insights that optimize processes, speed trading partner onboarding, and simplify compliance. Position your business for growth now and into the future.
Digital supply chain collaboration done right
Drive growth with an AI-powered platform that streamlines collaboration, unifies data, and delivers real-time insights
Simplify complexity, unify data, and future-proof your operations with IoT
Digitize supply chain operations with connected insights
Master business integration across any size company
Unify your supply chain collaboration strategy
Discover how end-to-end B2B integration powers smarter, faster, and more connected supply chain operations
Frequently asked questions
- Data-level integration: This is the process of digitizing and automating document exchange between trading partners to allow for seamless information flow between systems, regardless of technology, compliance, or partner requirements.
- People-level integration: This improves B2B collaboration and communication between trading partners. This type of integration aims to accelerate supply chain operations and break down barriers to collaboration such as partner onboarding and community management.
OpenText is a recognized world leader in B2B integration. Over one million partners rely on our B2B integration platform to quickly and securely exchange business documents.
The most common examples of B2B integration include:
Electronic data interchange (EDI) – Automates the exchange of business documents such as purchase orders, invoices, shipping notices, and payment confirmations between companies. This helps eliminate manual data entry, reduce errors, and speed up transactions. OpenText offers an easy, cost-effective electronic data interchange solution.
Application programming interfaces (APIs) – Enables real-time data exchange between different business systems, such as ERP (enterprise resource planning), CRM (customer relationship management), and supplier portals. API integration allows businesses to automate workflows, synchronize inventory, and enhance communication with partners. OpenText API-based B2B solutions include OpenText™ Trading Grid, OpenText™ B2B Integration Essentials, and OpenText™ B2B Integration Foundation.
Supply chain management integration – Connects manufacturers, suppliers, distributors, and logistics providers for real-time tracking of inventory, shipments, and deliveries. This integration ensures better demand forecasting, optimized inventory management, and improved customer service. OpenText supply chain management solutions connect people, systems, and things across the extended business ecosystem.
These integrations help businesses streamline operations, improve efficiency, and foster stronger partnerships across industries.
Supply chain integration and supply chain collaboration are both important. Supply chain integration involves connecting all parts of the supply chain into a unified system, often through supply chain digitization. This creates a digital supply chain using advanced technologies, facilitating supply chain digital transformation. Integration helps optimize production, transportation, and inventory management for better supply chain orchestration.
On the other hand, supply chain collaboration focuses on different companies and partners working together to achieve common goals. This involves sharing information, resources, and planning jointly to improve overall efficiency. Collaboration can happen through meetings, shared databases, or digital platforms.
Integration is about creating a seamless system within a single company, while collaboration is about different companies working together effectively. Both are crucial for a successful and efficient supply chain.
OpenText solutions allow organizations to integrate their supply chains, no matter what format trading partners use for their communication.
OpenText B2B integration enhances supply chain visibility by enabling seamless, real-time data exchange among trading partners, which allows organizations to monitor orders, shipments, and inventory levels effectively.
By automating the exchange of information such as purchase orders and invoices, companies can reduce manual errors and gain timely insights into their supply chain operations. This increased transparency facilitates proactive decision-making, helping businesses anticipate and mitigate potential disruptions before they impact operations.
Additionally, OpenText solutions support comprehensive monitoring of business processes, enabling quick responses to errors and exceptions, thereby improving overall supply chain performance.