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Service management reimagined

Network monitoring takes notes. Network observability tells a story.

Cityscape with neon lines representing network activity

One cloud platform, total network clarity—from the pioneers of network management

Enjoy SaaS simplicity and stay comfortably in control with our cloud-deployed, managed‑for‑you network observability platform

Guide

The Experts’ Guide to the Future of Network Management

Analyst report

EMA Radar™ Report for Network Operations Observability

Explainer video

Leave no network behind with OpenText Network Observability

Start watching

Keep your network visible, compliant, and running like a dream

Troubleshoot faster, reduce risks, and cut costs—without juggling multiple vendors or network monitoring tools

Visibility

Gain end-to-end network clarity

Unify fault, performance, configuration, and topology in one cloud platform—eliminating gaps and blind spots with real-time visibility across every device, connection, and team.

Insights

Resolve issues 50% faster*

Correlate real-time network changes with performance issues to reveal what changed, where, and why—and automate compliance.

Simplicity

Shift to SaaS

Run version-current in a managed environment with a custom network observability solution that reduces overhead from installs and upgrades.

Support

Support 3,500+ device types

Discover and monitor 3,500+ device types across 250+ vendors—from core to cloud to edge—without adding more tools.

They went from network noise to network knowledge

You can too—track changes, correlate with performance issues, and automate compliance using OpenText™ Network Observability

Having one solution in network management that can manage fault, performance, configuration and compliance means we don’t have to spend time and budget to train staff on multiple tools.

Datagroup logo

...The time required to investigate the cause of a failure has been reduced by 30% thanks to the integration of monitoring information and the standardization of operations procedures.

Nomura Securities

Digital View, emboldened by [OpenText™ AI Operations Management] and [OpenText™ Network Operations Management], gives customers a single portal consolidating all data and information collected across their infrastructure.

NXO

Turn the page on network management. Start here.

OpenText Network Observability

Unify hybrid network visibility with cloud-based observability

Frequently asked questions

Traditional monitoring focuses on collecting device status or specific metrics, often surfacing only alerts or symptoms when issues arise. Network observability, however, enables deeper insights by correlating multiple data types—like configuration changes, performance data, and logs—across hybrid environments. With this information, teams can see not only when a problem occurs but why it happened and where to fix it.

Our network observability tools support 3,500+ network device types and 250+ vendors, including Cisco, Juniper, Aruba, Palo Alto, Alcatel, Redback, and Huawei. This support includes physical, virtual, cloud, and software-defined networks.

We monitor hybrid and cloud networks using automatic discovery of assets, application-aware mapping, synthetic testing, and cloud flow monitoring for end-to-end visibility (Azure, AWS, on premises). Our solution provides discovery and proactive monitoring for SDN, SD-WAN, firewalls, and wireless networks. It delivers automation capabilities that ensure compliance and correlate configuration changes with performance, dramatically accelerating MTTR.

The OpenText platform scales to manage tens of thousands of monitors and configurations, 3500+ device types, and 250+ vendors across on-premises and cloud networks.