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Conversations reimagined

Cloud fax solutions: win with 40+ years of innovation built in

Employee sending digital faxes

Integrate cloud fax, unlock results: 31% gain in efficiency, 26% leap in customer satisfaction*

Learn how moving to digital fax in the cloud helps streamline operations and drive a better experience

Infographic

Put 40+ years of experience, 100,000+ implementations, 12 billion faxes a year to work

Analyst report

Who’s a Leader? Get the IDC MarketScape: Worldwide Digital Fax 2024 Vendor Assessment

Top reasons

Top 5 reasons to modernize with OpenText Fax Private Cloud

*IDC, Future of Work Survey, 2024

Transform services with a secure fax solution

Free employees from repetitive manual tasks. Turn trapped data into actionable insights. Drive better outcomes.

Integration

Share information better

Multiple, disparate systems make it difficult and time-consuming for teams to share data. Instead, leverage digital fax integrations to deliver any document securely and efficiently.

Precision

Automate for accuracy

Because critical data is often captured and routed manually, sharing it can be slow and error-prone. Choose enterprise cloud fax solutions that automate document workflows for better outcomes.

Freedom

…to fax from anywhere

Staff need to get the right information to the right people, stat! But, fax machines are location-dependent and unreliable. Digital cloud fax lets you send and receive information from any location, any time.

Effortlessness

Conquer complex IT environments

IT ecosystems and partners make sending and receiving faxes difficult. With cloud-based fax you can easily, seamlessly exchange faxes across IT environments.

Leaders trust OpenText

See how 40+ years of secure fax experience helps customers win with cloud fax

Making the move to cloud with OpenText [Fax Cloud Connect] has helped us to modernize and future-proof our vital fax infrastructure.

Our clinical providers are thrilled with the seamless access to patient data, which they have as a result of Clinical Archiving.

OpenText RightFax has been a huge win for us. We have gone from faxing being a real pain point in our system to actually becoming a strength.

Securely transmit data with OpenText digital fax solutions

Digital Fax Solutions

Boost efficiency and cut costs with cloud fax

OpenText™ Capture

Harness AI to accelerate business with intelligent capture software

Frequently asked questions

Cloud fax is a digital solution that lets you send and receive faxes over the internet—no physical fax machines or dedicated phone lines needed. You still use a fax number, but it’s virtual and hosted in the cloud. Cloud fax is scalable, secure, and integrates with email, business apps, and cloud storage, making it a fast, modern alternative to traditional fax.

Cloud fax reduces hardware and maintenance costs by eliminating on-premises fax servers, fax machines, paper, ink, and dedicated phone lines. Cloud fax streamlines digital fax workflows by allowing staff to send and receive faxes directly from email or business apps, automating routing to the right teams, and enabling instant search of past faxes. By modernizing communication, it boosts ROI, reduces errors, and makes operations faster, leaner, and more agile.
Cloud fax offers data security, compliance support, integration, reliability, auditability and access control features that are crucial in the healthcare, finance, public sector, and legal industries.

Cloud fax significantly reduces fax transmission failures compared to traditional fax by eliminating common analog issues like busy signals, line noise, and handshake errors. It uses redundant data centers, packet-based delivery over the internet, smart routing to alternative paths, and cascading retries across multiple fax servers. Built-in delivery confirmation and error-correction protocols ensure documents arrive intact, even when the recipient’s line or service has temporary issues.​

If you’re facing, data center rationalization, high third-party telephony expenses, high administrative costs, delivery issues, manual processes, or scaling challenges—or already using cloud tools—it’s time to consider cloud fax. Ready to streamline, cut costs, and modernize? You might be more ready than you think. Take our cloud fax readiness assessment.