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Connections reimagined

Unlock greater visibility with AI-powered IoT asset tracking

Turn your AI and IoT data into action

Drive smarter operations by securely connecting people, systems, and devices with an AI-powered IoT platform and traceability software

10 IoT platform tips to build a smart, predictive ops strategy in 2026

Predictive power: AI-driven operations with IoT asset tracking

The agentic enterprise: Self-optimizing supply chains with AI and IoT

Transform complexity into clarity with predictive insights. Use IoT platform data to predict, plan, and act

Orchestrate your connected operations, eliminate blind spots, and gain predictive control by transforming IoT traceability data into real-time decisions

Traceability

Track your assets from factory floor to front door

Monitor assets, products, and shipments with IoT asset management so nothing is lost, stolen, or diverted. Reduce retrieval time, eliminate counterfeits, and assure customers on the 'last mile' of delivery with AI and IoT-driven track-and-trace.

Automation

Make every process intelligent

Integrate your devices, systems, and teams. Trigger workflows based on real-time IoT signals, reduce latency, and eliminate manual decision points. Leverage real-time data IoT asset management to track product status, resolve slowdowns, and maximize productivity.

Predictive optimization

Know before it breaks. Find your blind spots.

Use streaming data and historical analytics to anticipate maintenance needs, identify performance deviations, and reduce downtime. Improve ROI and extend asset life with predictive models tuned to your environment. Use AI and IoT data to root out process inefficiencies and reduce waste.

Visibility

Get a 360-degree view of your operations

Integrate siloed systems for a real-time view of your entire business. Get end-to-end visibility of shipments, identify slowdowns using connected devices, and use natural language queries to give every user AI-powered visibility without technical complexity.

See the power of IoT traceability in action

Learn how Fonterra achieved farm-to-formula supply chain traceability in this short video
By authenticating products and tracing ingredients back to the source farm, Fonterra empowers customers with its verified origin insights, creating the data backbone needed for agentic, AI-driven supply chain transparency
Read how OpenText helps organizations reduce costs, drive efficiencies, and tackle disruption at these organizations

Although OpenText didn’t have the exact capability we needed, we were struck by their willingness to work with us to develop a solution that would have a much closer fit to our requirements.

OpenText Aviator IoT is the future. It gives us the ability to solve so many problems for our clients, helping them to manage and analyze sensor deployments on a massive scale.

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The global footprint of OpenText is very important to us as we need to ultimately be able to connect to a customer anywhere in the world.

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Power your autonomous supply chain with an AI‑driven IoT platform

OpenText™ Aviator™ IoT

Securely track assets and shipments with an identity-driven IoT platform powered by AI

OpenText™ Business Network Aviator™

Gain better insights with generative AI for supply chains

OpenText™ Core Product Traceability Service

Achieve complete supply chain transaction visibility today

OpenText™ Trading Grid™ Command Center

Enable deeper supply chain analytics with a versatile command center

OpenText™ Trading Grid™

Powerful integration starts with one intelligent connection platform

Frequently asked questions

The Internet of Things is a network of physical objects such as machines, vehicles, equipment, and buildings that are equipped with sensors, software, and connectivity. These connected devices collect and share real-time data, monitor their environments, and can act automatically or respond to external commands. By turning everyday assets into intelligent, data-generating endpoints, IoT enables greater automation, improved efficiency, and enhanced visibility across operations.

IoT traceability is the ability to track products, materials, and assets across every stage of the supply chain using connected devices and sensors. By capturing and sharing real-time data on location, condition, and handling, IoT traceability gives organizations end-to-end visibility into how goods are produced, transported, and delivered. This transparency helps verify authenticity, prevent counterfeits, ensure regulatory compliance, and protect product quality. For supply chains, it means fewer blind spots, faster response to disruptions, stronger sustainability reporting, and greater customer trust.

Supply chain traceability is the ability to follow goods, materials, and components through every stage of their journey, from raw sources to final delivery. It creates a complete record of who handled them, the conditions they were kept under, when they were moved or transformed, where they originated, and how they were processed or manufactured. With this end-to-end visibility, organizations can ensure product authenticity, meet compliance requirements, and strengthen trust with customers and partners.

Tracing a supply chain begins with uniquely identifying each product using digital markers such as QR codes, barcodes, or RFID tags, which act like digital passports. As the product moves through its life cycle, from sourcing and manufacturing to distribution, use, and even disposal or reuse, data is captured at every step, including production, inspections, shipping, and receiving.

These records are integrated into secure digital platforms that consolidate information from suppliers, carriers, manufacturers, and retailers. With this foundation, organizations can monitor product movements and conditions in real time, quickly identify issues like delays or temperature fluctuations, and audit historical data for compliance, sustainability reporting, or continuous improvement. This end-to-end visibility is what makes true supply chain traceability possible.

Agentic IoT combines industrial IoT with agentic AI to move beyond monitoring and explanation into planning and governed action. Instead of simply alerting operators when something goes wrong, agentic systems reason over sensor data, asset context, and operational constraints to recommend—and in controlled cases execute—next steps, often with human approval. The result is a shift from reactive dashboards to intelligent, adaptive workflows that help organizations respond faster, reduce downtime, and continuously learn from real-world outcomes.

The challenge today isn’t a lack of sensors, data, or predictive models—it’s unplanned downtime and slow operational response. Downtime has become a trillion-dollar productivity problem, particularly in asset-intensive industries, yet many AI initiatives still stall before reaching production. The reason is simple: they stop at insight. Agentic IoT matters now because it closes this gap, connecting prediction to action by embedding intelligence directly into operational workflows.

Traditional industrial IoT combined with AI focuses on detection, identifying anomalies, triggering alerts, and occasionally using generative AI to explain what might be wrong, while leaving all follow-up actions to humans. Agentic IoT goes further by introducing dynamic, context-aware decision-making that can adapt in real time. Instead of fixed, pre-scripted responses, agentic systems can recommend and, in governed cases, execute actions within live operational workflows.

Agentic IoT is not fully autonomous, because human expertise, oversight, and accountability remain essential, especially in operational and safety-critical environments. In practice, agents analyze conditions and propose recommended actions along with clear rationale, while humans review and approve higher-risk decisions. Once approved, the agent executes actions within defined boundaries and continuously logs outcomes, enabling auditability, governance, and ongoing learning without removing humans from control.