Protect margin from vendor compliance failures
Trace costly transaction failures to their source
Explore how to identify compliance gaps, catch transaction errors, and build the case for earlier detection
Expert panel discussion
The supply chain risk hiding in invoices and shipment data
Infographic
How mature is your compliance strategy?
Turn transaction insight into earlier action
Evaluate in-flight transactions so vendor compliance, supply chain operations, and finance teams can address failures earlier
Visibility
Detect failures early
Correlate purchase orders, ASNs, shipments, invoices, and receipts in one whole-lifecycle view. See where, when, and why compliance breaks occur—while there’s still time to address them.
Prevention
Protect margin proactively
Reduce or prevent avoidable fines, penalties, deductions, and chargebacks—along with the vendor compliance investigation work they create.
Productivity
Resolve exceptions faster
Give trading partner compliance, operations, and finance teams transaction-level evidence and a traceable history, so they can investigate exceptions efficiently, without manually rebuilding the record.
Performance
Improve partner behavior
Track recurring violations by partner, rule, and trend. Use automatically populated scorecards to provide timely feedback, identify root causes, and improve performance over time.
See the evidence behind the benefits
Explore the barriers to trading partner compliance and how connected order data can improve accuracy and reduce errors
57%
44%
of organizations lack a centralized supply-chain data management system[1]
69%
of consumer-markets respondents cite better risk visibility as the leading benefit of compliance technology[2]
mistyping-related returns
Mondelēz Brazil uses OpenText™ Trading Grid™ to automate order processing. OpenText™ Trading Grid™ Intelligence validates order data, flags discrepancies and routes orders based on business rules. The company eliminated 92% of returns specifically caused by mistyping.
- [1] GS1 US®, Powering Supply Chain Confidence, Research Report, March 2025
- [2] PwC, Accelerating success in Consumer Market, Global Compliance Survey 2025
Frequently asked questions
Retailers, distributors, and manufacturers may set different requirements for ASN timing, quantities, labels, routing, and invoice accuracy. OpenText Trading Grid Intelligence applies configured customer-specific rules across purchase orders, ASNs, shipments, and invoices to identify late, missing, or inconsistent information while teams may still be able to correct it.
Many deductions and chargebacks trace back to recurring, preventable errors such as a late ASN or a quantity that does not match the order. OpenText Trading Grid Intelligence correlates the full order lifecycle so teams can see which customer rules break most often and fix the root cause. When a deduction does arrive, transaction-level evidence and a traceable history help teams validate or dispute it without rebuilding the record across systems.
Compliance failures often start upstream, in master data, warehouse processes, carrier timing, or system mappings—and only show up when a customer applies a penalty. Without a connected view, teams treat each penalty as a one-off. Tracking violations by customer, rule, and trend shows which issues cost the most and where they originate, helping suppliers improve trading partner compliance and protect their standing with strategic customers.
Effective trading partner compliance requires connected transaction data, clearly defined business and timing rules, and ownership of follow-up actions. Teams need to evaluate related documents, identify issues while action may still be possible and track patterns by customer, supplier, rule and trend.
OpenText Trading Grid Intelligence correlates order-lifecycle documents, applies configurable business and timing rules, and flags discrepancies. Transaction-level evidence, alerts, workflow routing, trend analysis, and scorecards help teams address current issues and focus improvement efforts on recurring causes.